We aim to provide high-quality AI-generated content. Due to the nature of our services, refunds are handled under the following guidelines:
1. Refund Eligibility
Refund requests must be made within 24 hours of delivery. To qualify, you must demonstrate that the content substantially deviates from your submitted brief or instructions.
2. Revisions
In most cases, we will first offer reasonable revisions to resolve any issues before considering a refund..
3. Non-Refundable Situations
Refunds will not be granted for:
Change of mind after project initiation
Subjective dissatisfaction when content matches the agreed scope
Delays caused by incomplete or unclear client instructions
4. Process
To request a refund, contact us at contact@unscript.ai with your order details and supporting information. If your refund is approved, it will be processed within a minimum of 3 business days and a maximum of 10 business days via your original payment methodYou have the right to access, update, or request deletion of your personal information. To exercise these rights, please contact us at contact@unscript.ai.